Luxury Travel Coordinator (Full-Time)

Job Description:

We are seeking a dynamic and driven individual to join our team as a Luxury Travel Coordinator. The ideal candidate will possess a strong work ethic, obsessive attention to detail, and a self-starter mentality. The successful candidate will have a passion for luxury travel, be a creative problem-solver, and possess the ability to anticipate the needs of both advisors and clients. They will thrive in a fast-paced environment and be able to manage multiple tasks with ease. This is a mid-level position on an expanding team, and the salary is highly competitive.

Responsibilities

• Support travel advisors to provide amazing service for high-end clients

• Correspond with suppliers (hotels, operators, independent guides, hotel concierge teams, restaurants) to coordinate travel arrangements, including dining reservations, entertainment, and transportation

• Prepare hotel quotes, ensuring accuracy and attention to detail

• Create and maintain client travel documents such as itineraries and invoices

• Reconfirm client itineraries before client departure

• Handle any changes or cancellations in a timely manner to minimize disruptions

• Help manage operations process on both pre and post-trip activities

• Lead email inbox triage efforts by delegating and/or responding to emails

• Liaise with the Air Team as needed to assist in clients’ air needs

• Enter data into CRM (trip feedback, account/client information, passport information, etc.)

• Learn and use Away We Globe's proprietary technology tools

• Assistance with commission inquiries

• Maintain up-to-date knowledge of travel regulations, trends, and best practices.

• Provide excellent service throughout the entire travel process.

Qualifications

Salary is competitive and commensurate with experience.

• 2+ years of luxury travel planning or travel industry experience

• Detail-oriented, excellent time-management and organizational skills with the ability to handle multiple projects simultaneously

• Strong work ethic and identifies opportunities to take on more

• Willing to work as urgent needs arise - able to quickly respond to emails and comfortable working evenings and weekends as needed

• Outstanding verbal and written communication skills

• Ability to handle high-stress situations and remain calm

• Team player, able to work collaboratively and within a team

• Proactive and resourceful; an intuitive problem-solver

• Passion for the luxury travel industry is a strong plus

About the company

Proudly recognized as one of Conde Nast Traveler's Top Travel Specialists since 2022, Away We Globe stands out as one of the world's foremost luxury travel agencies. We are passionate travelers who take pride in unearthing the most amazing destinations and authentic and meaningful experiences. Our clients regard us as creative, collaborative, and detail-oriented. From luxury hotels and resorts to private islands, yachts, jets, and more, we plan and curate bespoke holidays. We regularly inspect new and old favorite hotels. We’ve dined at Michelin-starred restaurants as well as the local hidden gems, shopped in the chic boutiques, and weeded out the boring experiences. We recommend only what we love.

Job Type: Full-time

Benefits:

• 401(k)

• Health insurance

• Opportunities for advancement

• Paid time off

• Retirement plan

• Travel reimbursement

• Work from home

Education:

• Bachelor's (Required)

Work Location: Remote

Interested applicants: Please send resumes to hello@awayweglobe.com.