CRM Specialist-Surefire CRM (Contract)


About the Role:

We’re a fast-paced, boutique marketing consultancy working primarily in the mortgage and financial services space. We’re looking to bring on a freelancer with direct experience using Surefire CRM by Top of Mind to help support our client work.

This role is ideal for someone who has previously worked with a mortgage lender or marketing department and is familiar with the ins and outs of Surefire—from email journeys and campaigns to content management and LO support.

What You'll Do:

  • Set up and modify contact journeys and automation workflows

  • Upload and manage contact lists

  • Edit or schedule campaigns in Surefire

  • Troubleshoot CRM issues or field client questions

  • Provide strategic input on campaign improvements

What We’re Looking For:

  • Hands-on experience SPECIFICALLY using Surefire CRM (must-have)

  • Experience listed on your resume working in-house at a mortgage lender or bank (must-have)

  • Strong communication and task management skills

  • Ability to work independently and meet quick deadlines

  • Available for weekly check-ins and project updates

Bonus if You Have:

  • Experience with Total Expert or other mortgage-focused CRMs

  • Email copywriting or light design skills

  • Familiarity with marketing automation best practices

To Apply:

Click below and share your resume or LinkedIn profile + a brief summary of your experience SPECIFICALLY with the Surefire CRM. Please also list the mortgage lender you supported, and how many approximate loan officers or branches. Experience with other CRM platforms will not be considered. Portfolio links or screenshots of past campaign work are welcome!

Apply here.

Source: LinkedIn

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